1. Cash Withdrawal

1.1. General Provisions

1.1.1 The address of the office for cash withdrawal is specified by the manager upon agreement of the exchange.

1.1.2 All communications with the manager are conducted exclusively through Telegram-chat, access to which is provided only after creating a request on the website.

1.1.3 All parameters of the request (amount, rate, transaction percentage, and other conditions) are fixed at the time of its creation and can only be adjusted by the manager with the user's consent.

1.2. Conditions for Withdrawal

1.2.1 Cash withdrawal is possible:

• at the office (upon presentation of a passport);
• through a courier – this service is paid.
• If there is no office in the specified city, courier delivery to the specified address is included in the transaction rate.
• Delivery to an individual address is paid separately; the cost depends on the location.

1.2.2 When visiting the office, withdrawal by token may be provided.

• Token – is a unique number identifying the user.
• A photo of the currency with the specified token is provided to the manager and serves as confirmation of identity when receiving funds.

1.3. Verification and Security

1.3.1 Cryptocurrency addresses are verified after payment is received. If risks are identified, the service reserves the right to:

• suspend the exchange to make a decision on the exchange, or
• refund the funds. Verification of identity is not required, except in cases established by the manager.

1.4. Additional Conditions

1.4.1 The minimum exchange amount can be reduced by agreement with the manager.

• To do this, it is necessary to create a request for the minimum amount set by the service and notify the manager.
• After agreeing, the terms of the transaction are adjusted taking into account the change in the rate.

1.4.2 The exchange is conducted on the day of the request submission.

• If the request is created late, the operation may be postponed to the next working day.

1.4.3 When creating a request, the transaction percentage is fixed and remains unchanged.

• The asset rate may be adjusted considering market volatility.

1.4.4 All clarifications regarding cash exchange are made only through the manager in the Telegram-chat.
Data of the request is automatically sent to the manager.

2. Cash Acceptance

2.1. General Provisions

2.1.1 The address of the office for cash acceptance is specified by the manager upon agreement of the exchange.

2.1.2 In the absence of an office in the specified city, cash acceptance is carried out through a courier.

2.2. Procedure for Conducting

2.2.1 The courier contacts the user, conducts a meeting, accepts cash, delivers it for counting and verification.
After the verification is completed, the final exchange is conducted and the funds are credited to the user.

2.2.2 To contact the manager, it is necessary to create a request and go to the Telegram chat via the link provided by the system.
The manager accompanies the user through all stages of the transaction.

2.3. User Requirements

2.3.1 To conduct the exchange, a proof of identity (passport) is required.

2.3.2 The user must confirm ownership of the specified cryptocurrency address when visiting the office or meeting with the courier.

2.3.3 Conducting the exchange with the participation of third parties is prohibited.

2.4. Financial Conditions

2.4.1 To secure the transaction when accepting cash through a courier, a prepayment of 100 USDT or the equivalent in another cryptocurrency or currency via online payment may be required.

• Subsequently, the prepayment is either returned to the user or credited to the final withdrawal amount.
• All details of the prepayment are clarified with the manager regarding cash after creating the request.

2.5. Additional Conditions

2.5.1 The minimum exchange amount can be reduced by agreement with the manager.

• To do this, it is necessary to create a request for the minimum amount set by the service and notify the manager.
• After agreeing, the terms of the transaction are adjusted taking into account the change in the rate.

2.5.2 The exchange is conducted on the day of the request submission.

• If the request is created late, the operation may be postponed to the next working day.

2.5.3 When creating a request, the transaction percentage is fixed and remains unchanged. The asset rate may be adjusted considering market volatility.

2.5.4 All details regarding cash acceptance are clarified exclusively in the Telegram-chat with the manager.
Data of the request is automatically sent to the manager.